Website terms
Terms & Conditions – Whoselegant Oy
Business ID: 3441082-5
Official Address: Nuorisotie 1, 91500 Muhos, Finland
Whoselegant Oy sells clothing and related products to private customers in Finland, across Europe, and internationally. All prices displayed in our online store include value-added tax (VAT).
By placing an order through our website, you accept these Terms & Conditions and confirm that you have read and understood them.
Ordering
Products are ordered by adding them to the shopping cart and completing the checkout process. All customer information is handled confidentially and used solely for processing and delivering orders, or for resolving any issues related to the order.
Payment
We accept the following payment methods via Shopify Payments:
– Shop Pay
– Google Pay
– Visa
– Visa Electron
– Mastercard
– American Express (AMEX)
– Apple Pay
All card payments are processed securely.
Order & Payment Confirmation
After a successful order, you will receive an order confirmation by email. This confirmation serves as proof that your order has been received and is being processed.
Shipping & Delivery
Shipping costs are calculated and shown at checkout based on your location and chosen delivery method.
In-stock items
Products in stock are processed and shipped within 1–2 business days.
Estimated delivery times:
– Finland: within 48 hours
– Europe: 3–7 business days
– International (e.g. United States): 6–12 business days
Pre-order items
All pre-order items are made to order.
Estimated delivery times:
– Finland: 4–6 weeks
– Europe: 5–7 weeks
– International (e.g. United States): 6–9 weeks
We are not responsible for delays caused by force majeure or for any indirect damages resulting from such delays.
Returns & Exchanges
You have the right to return or exchange your order in whole or in part within 30 days of receiving the product.
– Finland: Free returns
– Europe & International: Return shipping costs are the responsibility of the customer
Returns are only accepted for unused and resellable items.
To initiate a return, please contact us at:
whooselegant@gmail.com
We respond to all emails within 24 hours.
Include your name and contact details inside the return package.
The return address will be provided by email.
Defective or Damaged Products
If you receive a defective or damaged product, please contact us within 14 days at:
whooselegant@gmail.com
If the package has been damaged during delivery, please report it immediately upon receipt.
Defective or Damaged Products
If you receive a defective or damaged product, please contact us within 14 days at:
whooselegant@gmail.com
If the package has been damaged during delivery, please report it immediately upon receipt.
Privacy & Data Protection
All customer information is handled in accordance with applicable Finnish and EU data protection laws (including GDPR). Personal data is used only for order processing, delivery, and customer communication.
We do not share customer data with third parties without consent, except when required by law or necessary to complete the order (e.g. payment and logistics providers).
SMS Terms
By using our service, you agree that we may send you order-related notifications and updates via SMS.