TERMS & CONDITIONS – WHOSELEGANT OY
BUSINESS ID: 3441082-5
WHOSELEGANT OY SELLS CLOTHING AND RELATED PRODUCTS TO PRIVATE INDIVIDUALS WITHIN FINLAND AND ACROSS EUROPE . ALL PRICES DISPLAYED IN OUR ONLINE STORE INCLUDE VALUE ADDED TAX (VAT) .
BY PLACING AN ORDER THROUGH OUR WEBSITE, YOU AGREE TO THESE TERMS & CONDITIONS AND CONFIRM THAT YOU HAVE READ AND UNDERSTOOD THEM.
ORDERING
PRODUCTS ARE ORDERED BY ADDING THEM TO YOUR SHOPPING CART AND COMPLETING THE CHECKOUT PROCESS. ALL CUSTOMER INFORMATION IS KEPT CONFIDENTIAL AND USED ONLY FOR ORDER PROCESSING AND DELIVERY PURPOSES, OR TO RESOLVE ANY ISSUES REGARDING YOUR ORDER.
PAYMENT
WE ACCEPT THE FOLLOWING PAYMENT METHODS BY SHOPIFY PAYMENTS:
SHOP PAY, GOOGLE PAY, VISA, VISA ELECTRON, MASTERCARD, AMERICAN EXPRESS (AMEX) AND APPLE PAY.
ALL CARD PAYMENTS ARE SECURELY PROCESSED. PAYING WITH YOUR CREDIT OR DEBIT CARD THROUGH OUR ONLINE STORE IS SAFE AND EASY.
ORDER & PAYMENT CONFIRMATION
AFTER A SUCCESSFUL ORDER, YOU WILL RECEIVE AN ORDER CONFIRMATION EMAIL TO THE EMAIL ADDRESS PROVIDED DURING CHECKOUT. THIS CONFIRMATION SERVES AS PROOF THAT YOUR ORDER HAS BEEN RECEIVED AND PROCESSED.
SHIPPING & DELIVERY
SHIPPING COSTS ARE CALCULATED AND DISPLAYED AT CHECKOUT BASED ON YOUR LOCATION AND SELECTED SHIPPING METHOD.
PRODUCTS ARE MADE AND SHIPPED AS SOON AS POSSIBLE AFTER THE ORDER IS PLACED .
WE ARE NOT RESPONSIBLE FOR DELAYS CAUSED BY FORCE MAJEURE OR FOR ANY INDIRECT DAMAGES CAUSED BY SUCH DELAYS.
PRE-ORDER CANCELLATION POLICY
CANCELLING A PRE-ORDER WILL INCUR A PROCESSING AND RESTOCKING FEE AS FOLLOWS:
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IF THE ORDER INCLUDES A HOODIE OR PANTS , A FEE OF €9.90 WILL BE DEDUCTED.
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IF THE ORDER INCLUDES A TRACKSUIT SET (HOODIE + PANTS) , A FEE OF €14.90 WILL BE DEDUCTED.
THESE CHARGES COVER HANDLING COSTS AND RESERVED INVENTORY LOSSES.
RETURNS & EXCHANGES
YOU HAVE THE RIGHT TO RETURN OR EXCHANGE ALL OR PART OF YOUR ORDER WITHIN 14 DAYS OF RECEIVING IT.
RETURNS ARE ACCEPTED ONLY FOR UNUSED AND RESELLABLE ITEMS .
TO INITIATE A RETURN, YOU MUST NOTIFY US BY EMAIL AT: WHOOSELEGANT@GMAIL.COM
PLEASE INCLUDE YOUR NAME AND CONTACT DETAILS IN THE RETURN PACKAGE.
RETURN SHIPPING COSTS ARE THE RESPONSIBILITY OF THE CUSTOMER. RETURN ADDRESS WILL BE PROVIDED BY EMAIL.
DEFECTIVE OR DAMAGED ITEMS
IF YOU RECEIVE A DEFECTIVE OR DAMAGED PRODUCT , PLEASE CONTACT US BY EMAIL WITHIN 14 DAYS AT: WHOOSELEGANT@GMAIL.COM TO ARRANGE A RETURN OR EXCHANGE.
IF YOUR PACKAGE IS DAMAGED DURING TRANSIT, REPORT THE ISSUE IMMEDIATELY UPON RECEIPT.
SMS TERMS
BY USING OUR SERVICE, YOU ALSO AGREE TO OUR: